OUR

Services

World’s Apart, Working Together

We take a long-term, collaborative approach to enhancing workplace experiences, setting high standards to deliver outstanding results for enterprises worldwide.

GPA brings the local expertise to your unified workplace solutions. Working with our in-country experts, you sidestep cultural and economic challenges and gain a direct path to improved collaboration and competitive edge.
Our customers enjoy the simplicity of working with a single, in-region GPA team for the design, planning, and program management of global technology deployments. At the same time, they benefit from the local insights and resources of an “in-country” supply chain and field delivery team.
Our Approach

All GPA regional teams follow the same quality standards, processes and procedures for successful technology adoption. We help you deliver a consistent user experience to every location worldwide.

When combining all of this with the GPA’s 24/7 Global Care helpdesk, the GPA is in a league of its own when it comes to our global footprint, resources, and lifecycle services proposition.

Workplace Strategy

Strategy and engagement begin with effective communication. From the outset, GPA consults with customers to understand their technology requirements and provides high-level budget pricing upfront, so you know what to expect ahead.

Design and Standards Development

Designing a system does not revolve around the individual products in the space, but rather the needs and the uses in the space by all individuals.

Global Pricing & Procurement

We support our customers in terms of awareness, risk mitigation, and management of global pricing and procurement, and it is just one element of GPA’s approach to a global MSA and contractual model.

Planning & Management

Focused on delivering exceptional customer experience, GPA Program and Project Managers are responsible for the planning, management, and delivery of standards, efficiency, and support throughout the project lifecycle.

Integration & Deployment

GPA brings specific expertise in the complexities of global AV project delivery. We provide consistent central coordination and escalation resources for customers, delivery teams, and other related project stakeholders, ensuring smooth integration and deployment.

Testing & Quality Assurance

We thoroughly commission and test every space with skilled engineers to ensure it is fully functional and working optimally.

Training & Adoption

Our Adopt & Embrace approach is a comprehensive portfolio of on-demand training videos, premium on-site training, manuals, user guides, and ongoing support options, designed to help users recognize the benefits these tools can offer.

Support Services

GPA Global Care provides global managed services, offering 24/7 follow-the-sun support monitored via a centralized service engagement and incident management reporting portal in line with your ITSM approach.

The Proof

GPA works with leading enterprises in nearly every industry, including Energy, Financial, Legal, Manufacturing, Retail, Education and Information Technology. We have stories from each corner of the globe on how we have helped customers achieve more than they expected with improved communications and collaboration.

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